Issues with Cloud Computing

Yesterday, was an example of an issue that I am seeing with cloud services. After finding out that my blog feed was hacked, the notified Google of the issue many times. I fixed the problem myself. Now, it has been over 24 hours and I have not received any response from Google not even an automatic email from them though I have sent them a number of notices. I see this more and more with cloud service providers. In order to keep the cost down there is next to none or no customer services people available. There is a major issue when there is a problem. If the customer is not tech savvy then what are they going to do? People have complained about the same issue with Google Apps. My enterprise customers would never tolerate this kind of inaction or lack of communication regardless on how small they are. If cloud providers do not fix this issue, then you will be seeing more and more private clouds and solutions going back to internal operations. The importance of customer services is paramount.

Domino Interface Feed Hijacked

Someone in India has hijacked my site feed. I am in the process of trying to reset it. I am rethinking the use of Feedburner and Google Blogger. After resetting it, it is still point to this advertisement garbage.

New Dojo Tutorials

The great guys at Sitepen have created a series of new Dojo tutorials. They are available at . As a Domino developer starting or already developing in XPages it is important that you understand Dojo. You will need it to create things that you will not get with XPages. Also by knowing Dojo you are not tied to the Domino platform and gives you additional skills that you can use on other platforms.

Lotus Traveler Issues

Implementations of Lotus Traveler works great on Android phones with the exception of one issue that we have discovered. Attachments! If you want to forward an email with an attachment, you must download the attachment first and then reattach the attachment to the message that you are forwarding. If not, the attachment will not be included. This has become an issue with a CEO of one of our clients who moved off his Blackberry and discovered that his attachments are not forwarding. Lotus Traveler seems to work like Notes in that it need to download the attachment before it forwards the message. This is not a good idea since handheld devices have limited bandwidth and memory. It is not even a good idea for Notes. IBM need to change this. Blackberry devices only include a pointer to the attachment and not the attachment itself so that when you forward a message with an attachment the server takes care of rest. This is critical when you have large attachments. As a result, the CEO is moving back to the Blackberry.

Discovery Channel Stormchaser Fan? Guest What was Parked Here

I was walking around in Evanston near my office yesterday and guess what was parking near our offices. It was the TIV from the Discovery Channel's Storm Chasers series. It is even uglier than I thought. A bit smaller than expected.