We are please to announce the MWLUG 2016 Opening General Session speaker is Katrina Troughton, General Manager, Social and Smarter Workforce Client Success. Katrina brings a unique perspective our ICS community. Katrina Troughton is General Manager, Social and Smarter Workforce Client Success. Katrina leads IBMs worldwide sales force for collaboration, social, exceptional digital experience, and smarter workforce solutions. Katrina has more than 23 years' experience in the IT industry, with more than 20 years spent in senior management roles at IBM. Prior to leading this sales team, Katrina led the Business Analytics team for IBM's Growth Markets Unit, IBM's WebSphere business for IBM's Growth Markets Unit, both, after spending four and a half years as Managing Director for IBM New Zealand. Other key roles include Software General Manager for IBM Australia/New Zealand, and sales executive for Information Management for IBM Asia Pacific. Katrina has served ...