The world of data processing is far different than it was 10 years ago. More and more of it is being done externally by highly specialized service providers. This enables companies to utilize the best available services -- without having to reinvent the wheel -- and incorporate those services into their core business processes. The resulting approach is also more agile, enabling companies to respond quickly to ever-changing business needs. You can think of your business users as your subject matter experts. They are the ones who have first hand, daily experience with your data and processes. In a perfect world, they are the people who would be designing your processes, and in today's environment, that means taking full advantage of external services. Your IT administrators are the gatekeepers. They are charged with protecting your business from threats and maintaining the security of your data. The last thing they want to see are your business users exposing the company's data
My personal stuff and my interest in Business Processes Automation and Management, Data Security, No-code/Low-code and User Experience.