Posts

Making Technical Support Easy with Correct Browser Detection including IE11

In an ideal web application world, all your users are using the same version of the same web browser.  Unfortunately, this is not the case even in the corporate environment.  One of the most painful things to do is trying to diagnose browser specific issues and trying to determine the version of the browser that the user has.  Even if you tell your client that it is only guaranteed to work on a certain version, you still get someone using a different version.  So instead of constantly contacting the user or the IT department to determine their version, we decided to integrate browser detection logging into our iPhora logging process which tracks all user access and activities.  Therefore, when a user complains that they have an issue, we could easily look at the log and determine what browser and what version that they are using.  We incorporate that into the RESTful API to get an accurate return of browser info. However, IE 11 as...

Domino <===> Scott Adams

Again this year, I did not attend IBMConnect. Last year it was for personal reasons, this year it did not make sense given the direction that I see IBMConnect heading towards.  However, I really appreciated that IBM had a number of sessions live and recorded on Livestream for me to watch.  What I really miss is not the sessions, but seeing the people within our community. But that is OK since I will most likely see them at ICON and MWLUG. And I always have Twitter.  The most compelling session for me was the OGS with Scott Adams.  To me what Scott Adams said about himself was a reflection of what I feel about Domino/XWork.  As he mentioned in his presentation, he is not the best in anything he does, like drawing. He practices and tries and eventually become better at it.  That is how I feel about Domino/XWork. We have been looking into other server technologies and see what we are missing.  Should we venture off into another server platform? Domino i...

Why attend LinuxFest at IBM Connect 2014

Thanks to Bill Malchisky, LinuxFest V is back at IBM Connect 2014. It will be held on Thursday, January 30, 2014 at 12:30 PM to 1:30 PM at the Dolphin - Oceanic 2.  Though it is not an official session, this is one of the sessions that I have always attended at Lotusphere/IBM Connect in the past. There is no marketing BS, all technical knowledge from some of the best Linux experts in the IBM Community.  And they tell you like it is. As a software architect, designer, and developer, it is very important that you understand the operating system that your application is running on from the perspective of resources and security. This determines how you approach the design and architecture of your application.  Linux has become a significant part of the IBM Collaboration environment and its importance has been growing especially if you are looking at cloud-based solutions.  As a company, almost all our servers are on Linux and with a...

The End of an Era

As some know we are celebrating our 23th anniversary as entrepreneurs this year.  It has been full of highs and lows.  One of most fun achievement that we had was in the first couple of years as ReCor.  Now it is most standard corporate training with ReCor and social collaboration and BPM technology with Phora Group and our iPhora solutions. As one starts out, you try to determine your bearings.  Usually reality hits and you throw out all the business plans and marketing stuff.  So early on we did some stuff for free hoping that something might come out of it in the future.  And that is what happened.  About a year later, the person we helped out came back to us to develop a kiosk for an exhibit.  We did not know much about kiosks at that time, but we knew technology.  You have to remember that we are talking about the early 90s and there is no Internet, Windows, Macs, fancy computers.  The latest and greatest ...

Optimizing Dojo Loading for Bootstrap Widgets

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Over the past year, one of our major efforts for our iPhora products was to switch from using Dojo Dijit widgets to only Bootstrap widgets.  One of the problems that we have seen with Dijit widgets is that they take a long time to load and are very heavy compared with JQuery based Bootstrap widgets. The advantage of JQuery-based Bootstrap widgets is that they are loaded all at once as a single file. This is great to minimize the loading speed.  However, it does not lend itself to easy maintenance by multiple developers. With Dojo you load the individual widgets are needed using dojo.require. Unfortunately, this results in multiple HTTP request in order to load the individual widgets and support files. Even if we are not using Dijit widgets but you want to use dijit._Widget to creating your own widgets, Dojo loads a whole brunch of additional files like dijit._LayoutWidget.js and doubles the loading process.  That is because you need to...

Announcing the Location of the 2014 Midwest Lotus User Group Conference (MWLUG)

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If you are not planning to go or not go to IBM Connect this year, there is going to be two great LUGs within the United States, one of which is MWLUG 2014.  As was announced at MWLUG 2013, the location for MWLUG 2014 is Grand Rapids, Michigan.  MWLUG 2014 will be the sixth conference that we have organized, thanks to an army of organizers, speakers, and volunteers from IBM Business Partners, IBM Customers, and IBM staff. This is the third MWLUG that will be held is a grand historic and landmark hotel and close to the Amtrak station of that city. If you did not know, I am a big fan of rail travel.  In 2012 it was the historic William Penn Hotel.  In 2013 it was at the historic Crown Plaza Union Station Hotel. After months of negotiations, I am please to announce that the site for the 2014 Midwest Lotus User Group Conference will be t he Amway Grand Plaza on August 27-29, 2013. The Amway Grand Plaza was built in 1913 and in 1925 was rated as ...

GRANITE - December 9, 2013 Meeting Agenda

The agenda for the GRANITE December 9 meeting is all set.  Special thanks to all the speakers for help us out at the last minute.  The meeting will be held at the IBM Center in Downtown Chicago.  See everyone on next Monday. 08:30 - 09:00 AM Breakfast, refreshments, and networking. 09:00 AM - 09:15 AM Presentation:  What's New with IBM?  Update Presenter:  Luis Guirigay, IBM Collaboration Solutions Luis will provide the audience an update in on the up and coming IBM/Lotus events and what is new from IBM/Lotus. 9:15 AM - 10:30 AM Presentation: Social Selling in the Real World Presenter: John Head — Director of Enterprise Collaboration, PSC Group, LLC Social selling is the rage these days, but what does that really mean? This session is not about buzzwords or what’s new and cool, it’s about real-world practices of putting social selling to work. As a technology consultant who transitioned to sales 4 years ago, social selling tools and techniques mad...